News & Updates

Sending e-Newsletters to members

[Question from client]

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I sent a newsletter out to “all members” but it only went to 152 and we have 197 registered.

Just wondering why.

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[Answer]

Dear client,

Please refer to the following example.


#R1001

- Name: Jane Smith

- Prefered Email Address: mom.smith@gmail.com

- Email Address (Cc) *: dad.smith@gmail.com


#R1002

- Name: John Smith

- Prefered Email Address: mom.smith@gmail.com

- Email Address (Cc) *: dad.smith@gmail.com


In this case,

The system sends the newsletter only once to mom.smith@gmail.com and dad.smith@gmail.com.

That's the reason. ^^

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[Reply from client]

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Excellent thanks, very smart system

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